Before you choose an AI, help it understand your business. 1. We’re Asking AI to Read a Language We Haven’t Written Yet Most organizations are rushing to adopt AI. They’re testing copilots, drafting AI policies, and plugging chatbots into their knowledge bases. But almost none are doing the one thing that truly matters: helping AI … Read more

Why the current structure of knowledge work doesn’t make sense with the way we are working with AI When the first spreadsheet appeared in 1979, it didn’t just automate accounting — it changed how we saw information. Rows and columns became a canvas for thinking. People could model ideas, test scenarios, and see their reasoning unfold. For decades, that … Read more

an artist s illustration of artificial intelligence ai this image visualises the input and output of neural networks and how ai systems perceive data it was created by rose pilkington

For years, business has revolved around the same unspoken assumption:if we can just capture, categorize, and report on enough data, we’ll finally understand what’s going on. That’s the promise of every dashboard, CRM, and quarterly business review.We’ve been living inside one giant pivot table — sorting, filtering, and summarizing reality into something we could pretend … Read more